Refund Policy
Last updated: February 15, 2026
We want you to be fully satisfied with prompt2bot. If you are not happy with your purchase, we offer refunds under the following conditions.
Eligibility
- Refunds are available within 14 days of the initial purchase date.
- The refund window applies to the first payment on a new subscription. Subsequent recurring charges are eligible for refund only if requested within 14 days of that specific charge.
- Service must not have been used excessively during the refund period (i.e., beyond what a reasonable evaluation would entail).
How to Request a Refund
- Contact us via Discord or WhatsApp (see below) within 14 days of your charge.
- Include your account email, the approximate date of the charge, and the reason for the refund request.
- We will review your request and respond within 3 business days.
Refund Processing
- Approved refunds are processed to your original payment method.
- Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card issuer.
- Once a refund is processed, your subscription will be cancelled and your account will revert to the Free tier.
Exceptions
Refunds may not be granted in the following cases:
- The request is made more than 14 days after the charge.
- There is evidence of abuse, fraud, or violation of our Terms of Service.
- Excessive usage of the Service during the refund period.
Cancellation vs. Refund
Cancelling your subscription stops future charges but does not automatically trigger a refund for the current billing period. If you wish to receive a refund, you must submit a separate refund request as described above.
Contact
For refund requests or questions about this policy, please reach out: